I’m a user researcher who believes through listening and learning about people, we can shape design that elevates life. My approach is grounded in anthropology alongside diverse methods from human-centered research.
Top Favorites
GENERATIVE RESEARCH | USER TESTING
Giving carpoolers greater control when matching during COVID-19
Insights Pipeline
CAPACITY BUILDING | QUALITATIVE ANALYSIS
Creating Scoop's qualitative analysis platform for user feedback at scale
PAST PROJECTS
Rosenstrasse
PLAYTESTING | QUALITATIVE ANALYSIS
Playtesting a tabletop game about untold history and activism
The Talking Dead
GENERATIVE RESEARCH | USER TESTING
How do VR, livestreaming, and improv interact?
MINI Recommender Tool
USER TESTING
Testing an interactive quiz helping people find the right MINI
Stonewall Resource Center
ETHNOGRAPHIC FIELD RESEARCH
Fieldwork on how a LGBTQ center was (and wasn’t) used
Hi I'm Nathan. I research and listen to users, then I advocate on their behalf in the design process.
As I was recently laid off due to COVID-19, I'm currently seeking full-time researcher positions in the Bay Area (prioritizing SF and Oakland). Feel free to reach out about anything!
At my last job as a User Researcher at Scoop, I led execution of UXR on their mobile carpooling app. As a researcher, I am strongly qualitatively focused and deploy a variety of methods from my anthro and HCI backgrounds. Qualitative Data Analysis is a particular interest of mine, and I led Scoop's creation of an ongoing qualitative feedback anlaysis process. That said, I work well with quant partners and love strategizing mixed methods approaches and cross-team involvement. My past work led to strong relationships with Trust & Safety, Marketing, Community, and Support.
In my free time I enjoy tabletop gaming, drag shows, and getting better at cooking.